Privacy policy

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At Trudi Bleu,  we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and disclose your information when you visit or make a purchase from our Shopify store. We comply with the relevant privacy laws and regulations applicable in India.

1. Information We Collect

When you visit our store or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, billing address, shipping address, email address, and phone number.
  • Device Information: Information about your device, such as your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Order Information: Details related to your purchases, such as products ordered, payment information, and delivery details.
  • Cookies and Tracking Data: Information collected through cookies or similar technologies for personalized browsing experiences and marketing purposes.

2. How We Use Your Information

The information we collect is used to:

  • Process Orders: To fulfill your orders, including processing payments, arranging for shipping, and providing order confirmations.
  • Improve Customer Experience: To understand how customers browse and interact with our store, and to optimize our services and the user experience.
  • Marketing: With your consent, we may send you promotional offers, product updates, or newsletters.
  • Legal Obligations: To comply with applicable laws, such as tax and accounting regulations.

3. Sharing Your Information

We may share your information with third parties only in the following situations:

  • Service Providers: We work with trusted service providers such as Shopify (our e-commerce platform), payment gateways, and shipping companies to facilitate order processing and delivery.
  • Advertising Partners: We may work with third-party advertisers (such as Google Analytics and Facebook) for marketing purposes. These partners may use cookies and similar technologies to provide personalized ads.

4. Your Rights

You have certain rights regarding the personal information we collect from you:

  • Access and Correction: You may access and request corrections to your personal data.
  • Data Deletion: You may request the deletion of your personal information, subject to legal obligations.
  • Marketing Preferences: You may opt out of receiving marketing emails by following the unsubscribe link provided in such communications.

5. Data Security

We take reasonable precautions to protect your personal information.

6. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Changes to the Privacy Policy

We may update this policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at scent@trudibleu.com